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Prices and services
Managed Services

Welcome to our overview of IT services and service packages.
We have compiled various offers tailored to the needs of a wide range of customers. We are sure that you will find the right one for you as well. However, if you have any questions or are looking for an individual package that is perfectly tailored to your requirements, please do not hesitate to contact us. We put the customer first. We pride ourselves on providing transparent and fair offers where you always know exactly what you are getting into. Let us work together to find the best solution for you!
P1
for Cloud-PCs
8 PCs inklusive
2 Stunden Servicezeit inklusive
240 / month
P2
for IT environments
IT-Service Flatrate für
die gesamte IT-Umgebung
individuell / month
P0
IT service on demand
IT-Service nach Bedarf
für gelegentliche Unterstützung
120 / hour
Packages comparison
P1
P2
P0
Hardware monitoring
1
Update check operating system
1
Update check virus scanner
1
Update check standard software
2
Helpdesk
2
Network management and monitoring
2
Domain management
2
€ 120 / hr.
Installation and configuration
2
€ 120 / hr.
Troubleshooting and problem solving
2
€ 120 / hr.
Mail Server management
€ 120 / hr.
Firewall management
€ 120 / hr.
IT strategy planning
€ 120 / hr.
IT documentation
€ 120 / hr.
IT Emergency Planning
€ 120 / hr.
License Management
Backup monitoring and restore tests
System migrations
€ 120 / hr.
€ 120 / hr.
€ 120 / hr.
Additional or not included IT services
€ 120 / hr.
€ 120 / hr.
€ 120 / hr.
1
Standard services - These are not taken from the monthly service quota.
2
Extended services - The basic package includes 15 minutes of service time per PC (at least two hours per month). The basic package covers 8 PCs. Additional PCs are charged at €30 per month. Additional services are offered at the reduced hourly rate of €95,- per hour.

Example 1: You purchased the P1 package for 8 PCs. In addition to the standard services, you have 2 hours of service time per month, which you can use for extended services. If you do not need more than this hourly quota per month, you pay € 240 per month.

Example 2: You have purchased the P1 package for 12 PCs. In addition to the standard services, you have 3 hours of service time per month that you can use for extended services. If you do not need more than this hourly quota per month, you pay € 360 per month.
All prices are net plus 19% VAT.
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